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Privacy Policy

Smoketower.com cares about your personal integrity and always strives for protecting your personal data in the best way possible. Smoketower.com follows all current applicable laws and regulations for personal data protection. This policy helps you to understand what kind of information Smoketower.com collects and how it’s used. By approving the policy in conjunction with placing an order or providing data you agree with the usage of your personal data in accordance with the information below.

Smoketower.com, Nordic Trade Tower AB, 556747-6766, Solna Strandväg 7, 171 54 Solna, Sweden, support@smoketower.com, +46 (0)8-730 00 70, is the responsible part of the use of your personal data.


ACCOUNT INFORMATION
You don’t have to register an account with us to shop, unless you want to. You can choose to shop as a guest without registering. All we need from you when ordering is your address and contact information. By creating an account you can shop faster, view your order status and order history, create wish list, collect reward points, and have an easier return process.


WHAT PERSONAL DATA DO WE USE?
We will process the personal data that you provide or that we have collected on the website through cookies (more info below) in order to administer your purchases and completing our commitments to you as a customer such as delivery of goods and communication of order status. The personal data processed by Smoketower.com is your name, address, e-mail address, phone number, language, pay and purchase history, IP address, browser, operating system, visitor statistics, and social security number if you have an individual business. (Corporate identity number for companies that are not single traders.) For individuals, we do not save social security numbers. When choosing invoice/partial payment as the Billmate payment method at checkout, your personal ID number is handled by Billmate.

The data can be used for identification, direct marketing, customer surveys, newsletters and for statistical purposes. The information can also be used for mail, SMS and e-mail, unless you object to this. You can terminate marketing to you as a customer at any time in one of the following ways:

- Unsubscribe from further mailing directly in a newsletter or SMS
- Contact our customer service by e-mail at support@smoketower.com


HOW DO WE USE YOUR PERSONAL INFORMATION?
The information is mainly used to handle your order and deliver your package, but can also be used to analyze shopping habits in order to provide you with relevant information and marketing as well as to improve the website, payment solutions and payment processes. Personal data collected by the site may be stored and processed within the EU or any other country in which we operate.

Smoketower.com also uses Google services. You can read more about Google's collection, sharing, and use of data here.


HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
In order to keep the personal data we treat safely, we have taken several security measures: We have implemented security practices and technical and organizational measures to protect your personal information such as web browser certification, back-up handling and GDPR measures . In addition, we have appropriate firewalls and antivirus software to protect and prevent unauthorized access to the network.
Smoketower.com also uses SSL (Secure Socket Layer), which is a protocol for secure data transfer over the Internet (or other networks). You as a customer need to make sure that SSL is not turned off in the browser settings.


HOW LONG WILL YOUR PERSONAL INFORMATION BE SAVED?
If you have registered as a Smoketower.com customer, your details will be saved until further notice or until you request to terminate your account. You can unregister as a customer at any time. When ordering, your information is saved as long as necessary by law requirements or to fulfill Smoketower.com’s or Smoketower.com’s partners' commitments to you, such as meeting delivery or warranty commitments. If you choose to cancel your account, it may take up to 30 days before it fully comes into force. Your data is stored no longer than permitted by applicable personal data law.


ACCESS TO, UPDATE AND CORRECTION TO YOUR PERSONAL DATA
You have the right to be informed of the personal data processed about you, regardless of how they have been collected, according to current personal data law. You can only request information about yourself (exception for trustee or intendant), and you do this by submitting a written request to us. The signed request can be sent by mail or be scanned and sent by email. We always ask for identification by you who requests the information. Therefor attach a copy of your identification paper to your request.

Smoketower.com wants to ensure that your personal information is accurate and up to date. If any of the information you provided to Smoketower.com changes, such as if you change e-mail address, name, or payment details, please provide correct information to us by sending an email to support@smoketower.com. You are at any time entitled to request that your personal information be corrected, blocked or deleted.

We also have a GDPR tool that allows you to access your information and manage it accordingly. This tool is available in the footer of the page or on your account page when logged in.

Your personal information is not processed for direct marketing purposes if you oppose such treatment.


LINKS
Smoketower.com may contain links to other sites. This Privacy Policy applies only to Smoketower.com. When you go to another site by a link, read the Privacy Policy applicable to that page. Please note that Smoketower.com is not responsible for the processing of your personal data by other sites.


CHANGES TO OUR PRIVACY POLICY
Smoketower.com reserves the right to make changes to this Privacy Policy at any time to the extent that the changes are necessary to correct interference or to meet new legal or technical requirements. All changes to this Privacy Policy will be published on this page.


COOKIES
Smoketower.com uses so-called cookies, small text files that our website requests to save on your computer. Cookies are used on many websites to give you access to various features. Cookies also allow targeted offers to you on other websites.

The benefits of cookies
Like other websites selling merchandise, Smoketower.com's cookies are used to make it easier for you to shop. With the help of cookies, the website can keep track of the items you've added to your shopping cart, save your settings, and tell you what's new since you last visited. In the cookies we use, no personal information is stored about you. If you register as a customer, we naturally store your information with high security in our encrypted customer database, protected from transparency.

Can I avoid cookies?
If you don't want to allow cookies, your browser can be set to automatically deny cookies or automatically notify you that a website contains cookies. You can choose to allow cookies from certain websites while denying cookies from others. You can also delete previously stored cookies. See your browser's help pages for more information.

The shopping cart and checkout will not work without cookies
Smoketower.com works partly even if you deny cookies. You can still see all products and read all information. However, if you choose not to allow cookies from our site, you will unfortunately not be able to add any items to the cart or make an order. You can read more about cookies on the website of the Swedish National Post and Telecom Agency.