Why Choose Us?

We always try to see that the customer gets the best possible service. Below are the points that make us unique and are the reasons why You should choose us, just like everybody else!

EXCELLENT CUSTOMER SERVICE
We always try to do our best in handling our customers' orders, problems and questions. We offer customer service via phone (08-730 00 70) where you can call with any matter you have and we will respond to your emails normally within 24 hours during office hours. You can email us at support@smoketower.com.
Our latest survey gave us 4.5/5 points for our customer service!

1-3 DAYS DELIVERY TIME WITHIN SWEDEN
We usually ship all orders the same day - orders placed after 12 noon are shipped the following day. Exceptions apply to weekends, public holidays and unusually high load. Within Sweden, delivery time is normally 1-3 working days, within Scandinavia 3-5 working days and to the rest of Europe and the world 2-10 working days depending on the chosen shipping method.

FREE SHIPPING
On orders above 999 SEK within Sweden.

DISCREET SHIPPING
From us, you always get your order discreetly packaged. This means that no logo or shop name is printed on the package, and there's nothing on the outside of the package indicating what is inside it. In other words, you are completely safe when you order from us.

WORLD WIDE SHIPPING
We will send your order wherever you are in the world. Unless the courier or other legal department has any restrictions on the country we deliver to it.

LOWEST PRICE GUARANTEE
If you find the same product cheaper elsewhere in Europe we will match that price. You must contact us before placing your order. This guarantee does not apply to special offers, also export fees from outside of Europe will be considered.

TRUSTED SITE
Our site is trusted not only by all our loyal customers but also by Bit Security who have certified our shop.
We apply secure lines on all purchases and account pages. Due to the SSL certificate, you can see this with the https in the address field.

SMOKETOWER.COM SINCE 1995!
Thus a very reliable supplier of your smoking products.